Welcome to our page for posting various job and employment opportunities
here in our State for telecommunicators and other related positions. Announcements
are listed with the most recent postings first.
Last Updated:
27 May, 2009
Please browse thru the listings below of interest. If you are an
agency that would like to post an opportunity to this page, simply send us an e-mail
with a copy of the position opening details attached, also
include a closing date for removal of the posting from this site, or if a
continual open position, please indicate the closing date as "Open".
Person County Government is accepting applications for
Part-Time Telecommunicators
Operates enhanced 9-1-1 calls from public for law enforcement, fire or EMS
response and assistance, both emergency and non-emergency in nature. Dispatch of
calls and tracking of officer activities using computer aided dispatch. Must
exercise independent judgment, gather facts quickly and effectively in order to
determine appropriate response and must remain calm during emergency situations.
Must be able to work all shifts and be on emergency callback to cover shifts
when other personnel cannot.
High School graduation and one year experience in emergency services
communication or two years experience in a related public safety field. Must
possess a valid driver’s license, have no criminal record. Ability to obtain
Division of Criminal Investigation Certification (DCI) within 120 days of
employment, Emergency Medical Dispatch Certification (EMD), and other required
certification training within 9 months of employment. Bilingual a plus.
Salary: Depending on experience
Application deadline: open until filled
Person County application, cover letter and resume required;
Applications/inquiries should be directed to:
Human Resources Director
Person County Office Building
304 S. Morgan St., Rm 208
Roxboro, NC 27573
336-597-1725
www.personcounty.net
Person County is an equal opportunity employer.
Police
Telecommunicator (Charlotte-Mecklenburg
PD/Communications)
Job
#78026/3184/44860 - Hiring Rate: Negotiable up to $30,476 yearly
Primary responsibilities:
answer 911 Emergency and administrative incoming telephone calls and determine
action to be taken; operate police radio, promptly and accurately dispatching
field units for service calls; and coordinate emergency services. Requires high
school graduation/GED; a minimum of 21 years of age; clear, concise speaking
voice for transmission over police radio; must be available to work the hours of
any shift as needed. Shift hours are 7:00 a.m. to 3:00 p.m., 3:00 p.m. to 11:00
p.m. and 11:00 p.m. to 7:00 a.m. Must be able to work weekends and holidays; be
career oriented; pass skills and abilities assessment test; type 3,140
keystrokes per hour (35 wpm); have good computer skills; be able to communicate
effectively both orally and in writing; must be able to hear and comprehend
telephone callers and officers on radio voice communications; have the ability
to read information being displayed on multiple computer screens; prefer
experience equivalent to one year police-communications dispatching. Bi-lingual
candidates are encouraged to apply. Final
candidates selected are subject to a drug screening test, audiogram testing,
criminal history background investigation, polygraph examination, and credit
history check prior to employment. Applicants should contact Margaret Miller (CMPD/Communications)
at 704-353-1025 for additional information as needed.
Posted: 7/12/2007
Job Title : Telecommunicator (Part-Time)
Class : Adminis. Support
Department: Rowan County
Department of Telecommunications
FLSA : Non-exempt - Salary: $ 11.50 / hour
Revised : March 2007
Closing Date: Open to fill applicant pool for future vacancies
GENERAL DESCRIPTION: Acts as fill in for full time staff when needed
due to vacation, training or other vacancies. No standard schedule-used on
an as needed basis. Skilled work in receiving and transmitting
signal, telephone, and radio alarms. Work requires independent judgement and
initiative within established procedures. Supervision is received from full time
Telecommunications staff or through observation and periodic conferences.
ESSENTIAL JOB FUNCTIONS (Any one position may not include all of the duties
listed, nor do the listed examples include all tasks which may be found in
positions of this class.)
Receives telephone and radio calls for help; dispatches alarms to proper station
and in cases of multiple alarms, transfers apparatus from one station to another
to maintain balanced protection and coverage.
Recalls off-duty personnel to work at the direction of a superior.
Records incidents and movement of apparatus; keeps records on each call, such as
time received and movement of response apparatus; keeps records of conditions of
streets and hydrants and informs station officers of all changes.
Operates video data terminal to retrieve essential information which is relayed
to operations personnel for proper response to incidents.
Notifies authorities of utilities and other emergency related organizations as
necessary in the event of mutual-aid emergencies.
Assists in the entering and retrieval of call-related data through computer
terminals necessary for statistical reporting to various agencies.
OTHER JOB FUNCTIONS Performs related duties as required. Management reserves
the right to add or amend duties at any time.
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of Federal regulations applicable
to two-way radio operations.
Ability to operate a two-way radio in order that information may be properly
received and transmitted. Knowledge of the types and use of
firefighting, medical, and law enforcement equipment and ability to allocate
equipment to alarms to guarantee adequate protection and coverage of the
County.
Ability to speak clearly and distinctly in transmitting complex information to
responding fire companies using a two-way radio.
Ability to think clearly and act quickly in emergency situations. Ability to
keep standard and special clerical records.
Ability to know and identify locations within Rowan County.
Must be NC Department of Criminal Information (DCI) certified or have the
ability to become certified within 120 days of employment and maintain
certification during employment.
Must be NAEMD certified in Emergency Medical Dispatch or have the ability to
become certified within six months of employment and maintain certification
during employment.
PHYSICAL REQUIREMENTS Work is primarily sedentary in nature. Physical
requirements include sitting for extended periods of time, walking, bending,
stooping, and lifting books and files of approximately 35 lbs or less. Work
includes extended periods of time viewing a computer video monitor and operating
a keyboard. Work may include operation of a motor vehicle.
EXPOSURE CONTROL Work activity does not entail predictable or unpredictable
exposure to blood or body fluids.
MINIMUM EXPERIENCE AND TRAINING Graduation from high school and some
experience in dispatching emergency calls. Paid or volunteer experience in
emergency services such as fire, rescue, law enforcement or emergency medical is
preferred.
EMERGENCY COMMUNICATIONS OFFICER I (HRSS) - VACANCY #07-108
- TOWN OF CARY POLICE/ TELECOMMUNICATIONS DEPARTMENT
- Normal starting salary range: $30,596 - $35,588, plus excellent benefits. This
is a full-time position responsible for receiving and transmitting both
emergency and non-emergency calls via telephone and radio systems. Enters data
into a CAD (computer-aided dispatch) system and dispatches police, fire,
emergency medical services, animal control, and public works personnel. Work is
performed with speed and accuracy and requires a high degree of computer
keyboard efficiency as well as the ability to make effective, immediate
decisions regarding life-threatening situations based on highly complex rules,
regulations, and procedures. Excellent opportunity to join a modern, progressive
Communications Center. Requires any combination of education, training, and
experience equivalent to high school graduation and one year of experience. Must
have good hearing and speech as well as good typing and customer service skills.
Prefer typing speed of at least 30 words per minute and Typing Speed
Certificate. Prefer background in public safety service or significant
dispatching experience, knowledge of Cary area, emergency/medical dispatcher
computer experience, and Division of Criminal Information (DCI) Certification or
Basic Telecommunication Certification. A background and criminal history check
will be conducted. Permanent shifts available. An application packet can be
obtained on our website at www.townofcary.org under Employment; by calling (919)
469-4070, or by visiting the Human Resources Department at 316 N. Academy
Street, Cary NC 27513 (located on the second floor of Town Hall). To ensure
consideration, a completed Town of Cary application packet must be received
through the mail or delivered in person to Human Resources. APPLY IMMEDIATELY.
The position may close without notice.
The City of High Point’s Communications Services Department is
seeking applicants to be the primary link between the public, and the City’s
Police Officers and Fire Fighters. Major responsibilities of this position
include answering and dispatching emergency and non-emergency calls for
assistance, which require a strong desire to serve the community and a high
capacity for attention to detail. Essential skills include the ability to work
in a team environment, being self-confident, having good decision making skills,
being detailed oriented, and being able to remain calm during stressful
situations. Position requirements include passing a data entry test with a
minimum of 30 WPM, having basic computer skills, and being able to perform
simultaneous tasks. Public Safety Dispatchers work rotating 12-hour shifts,
including holidays and weekends. Prior Public Safety dispatching experience
desirable but not required. Employment offers are contingent on completion of a
thorough background investigation, a polygraph examination and a psychological
evaluation. Salary starts at $15.01 Per Hour, with excellent benefits.
Interested applicants should contact Nancy Williams, Communications Supervisor,
at (336) 883-3224 or law37@northstate.net for an application packet.
CITY OF JACKSONVILLE
P.O. BOX 128
JACKSONVILLE, NORTH CAROLINA 28541-0128
FAX: 910-455-6761
J O B O P P O R T U N
I T Y B U L L E T I N
BULLETIN # 05-03
POSTING DATES:
Until filled
IF INTERESTED IN APPLYING FOR THE
POSITION LISTED BELOW, FILL OUT AN APPLICATION FOR THE
POSTED POSITION.
POSITION TITLE:
Telecommunicator I (Night
Shift) SALARY RANGE: $16,480 - $32,960
FLSA: Non-exempt
HIRING RANGE: $16,480 - $24,245
DEPARTMENT:
Police DIVISION:
Telecommunications
BASIC FUNCTION
AND JOB REQUIREMENTS:
Receives and transmits messages primarily by radio and enters information into
Computer-Aided Dispatch Terminal. Receives emergency calls, determines location
and nature of emergency and dispatches appropriate personnel and equipment.
Monitors primary and secondary police frequencies and emergency frequencies
keeping track of units that have been dispatched or otherwise checked out.
Dispatches vehicles where and when needed. Performs a variety of filing,
checking and clerical functions for officers, file reports and records.
Successful candidate will
be required to work day, night, swing shifts and some weekends. Any combination
of education and experience equivalent to graduation from high school. Be able
to obtain DCI certification. Typical hiring salary of $21,248 plus excellent
benefits.
Applications will be
accepted at Jacksonville City Hall until position is filled.
The City is an
Equal Opportunity Employer. All qualified minorities, females and disabled are
encouraged to apply.
POSTED BY: Nancy
Ortiz DATE: July 7, 2005 4
pm
If you have any questions concerning the position listed above, call
910-938-5386, Monday through Friday, 8:00 am - 5:00 pm.
DATE: MAY 10, 2004
CUMBERLAND COUNTY, NC
POSITION TITLE TYPE APPOINTMENT SALARY GRADE
TELECOMMUNICATOR I, II, III* FULL-TIME $25,642 - $28,103* 62,63,64
DEPARTMENT/LOCATION POSITION NUMBER APPLICATION CLOSE DATE
EMERGENCY SERVICES EMD0008 OPEN RECRUITMENT
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: (Must be met by applicant for
referral as a fully qualified or trainee applicant as indicated below. Failure
to meet these requirements may result in your application not being considered
and/or forwarded. Those meeting these minimums may or may not be forwarded and
considered for interview based upon the size and qualification level of the
applicant pool.)
HS Diploma and I- N.C. State Emergency Medical Dispatcher certification or
National Academy of Emergency Medical Dispatch Certification. II-
Vocational/Technical certification with training emphasis in emergency
dispatching, to include fire dispatch training; supplemented by 1 year
experience and/or training in emergency dispatching work; or an equivalent
combination of education, training, and experience. III- Vocational/Technical
certification with training emphasis in emergency dispatching, to include fire
dispatch training; supplemented by 1 year experience and/or training in
emergency dispatching work and 1 year supervisory experience; or an equivalent
combination of education, training, and experience.
HOW TO APPLY: (Failure to follow these instructions may result in your
application not being considered.)
Applications may be picked up and turned in to County Human Resources,
Cumberland County Courthouse, Room 25, PO Box 1829, Fayetteville, NC 28302-1829,
or you may apply through any office of the NC Employment Security Commission.
Applications must be received in this office by 5:00 pm on the application
closing date. Open recruitment positions may be closed at any time without
notice. Resumes may be attached to applications; however, resumes will not be
accepted in lieu of an application completed per the instructions on the form
(Form CCPD 1).
CONDITIONS OF EMPLOYMENT: (The selected applicant will be subject to the
following conditions prior to or immediately after appointment. Failure to
comply with or fulfill these conditions may result in dismissal.)
Work schedules will be on a 12 hour rotating shift, to include weekends and
holidays when scheduled. Employee shall cover shifts in absence of staff when
assigned. Background check with local and state law enforcement agencies
required. Selected applicant must submit to a drug-screening test and receive a
negative result for the use of drugs specified in the county policy.
GENERAL POSITION DESCRIPTION AND DUTIES: (Typical for this position – may be
changed or amended without notice.)
Receive incoming emergency phone calls via E-9-1-1 system in the County’s
Emergency Dispatch Center. Work significantly impacts the safety of the general
public and the responding agency personnel. Performs related work as required.
Receives incoming emergency calls on 9-1-1 system. Using established procedures,
identifies needs of caller. Transfers calls to other emergency dispatchers as
appropriate. Provides available information to ensure appropriate response and
to facilitate the safety of caller/victim and responding personnel. May give
medical instructions over the phone; works to calm panicked callers. Logs
incoming calls and dispatch-related information into an automated system.
Operates dispatch terminal. Enters information pertinent to incoming calls.
Maintains records of calls and dispatching activities. For non emergency
situations, provides information, answers questions and/or refers caller to
appropriate staff. Assists in training new employees. Additional duties of III
level include: Supervises staff receiving emergency calls and dispatching
appropriate response personnel. Ensures activities comply with County, state and
federal policies, guidelines and procedures, to include FCC regulations and
Emergency Dispatch standards. Performs a variety of administrative duties
associated with supervising staff to include assigning work, ensuring
professional development and training, establishing performance standards,
evaluating work, and providing guidance, direction and discipline as necessary.
Receives emergency incoming calls on the EMS network. Dispatches appropriate EMS
units. Pages supportive agencies such as arson, Forestry, Red Cross, etc.
Maintains constant communication with EMS personnel.
KNOWLEDGE OF WORK PERFORMANCE INDICATORS: (Evaluation factors for employees with
this classification - may be changed or amended without notice.)
Has working knowledge of the methods, procedures and policies of Cumberland
County as such pertains to the performance of the essential duties of
Telecommunicator I, II, or III. Has considerable knowledge of principles and
practices of supervising and performing emergency and fire dispatch work to
include applicable policies and procedures, techniques for calming callers and
obtaining necessary information. Has considerable knowledge of the laws,
ordinances, standards, and regulations pertaining to the essential duties and
responsibilities of the position. Has working knowledge of the organization of
the department, and of related departments and agencies. Has considerable
knowledge of terminology and related professional languages used within the
department as such pertains to work responsibilities. Knows how to maintain
cooperative and effective relationships with intra- and interdepartmental
personnel, as well as any external entities with whom position interacts.
*Depending on qualifications and position availability.
THE COUNTY OF CUMBERLAND HIRES ONLY UNITED STATES CITIZENS AND LAWFULLY
AUTHORIZED ALIENS WHO ARE IN COMPLIANCE WITH THE IMMIGRATION REFORM AND CONTROL
ACT OF NOVEMBER 6, 1986. CURRENT VACANCIES ARE ALSO LISTED ON OUR 24-HOUR JOB
SERVICE LINE AT 678-7657 OR 678-7658 AND ON OUR WEBSITE –
www.co.cumberland.nc.us. (TDD - TELECOMMUNICATION FOR THE DEAF, MONDAY - FRIDAY
8:00AM - 5:00 PM AT 678-7659).
Rockingham County Emergency Services
Hourly Positions Currently Hiring
Rockingham County Emergency
Services, Division of Communications, is seeking qualified applicants for the
positions of part-time Telecommunicator. Rockingham County Communications (CCOM)
dispatches for EMS, three rescue squads, 24 volunteer fire departments, Sheriff,
Stoneville PD and Madison PD. Rockingham CCOM answers approximately 380,000
calls for service and dispatches upwards of 95,000 units each year. Rockingham
County currently uses the HTE CAD with plans on upgrading this upcoming fiscal
year. Emergency Medical Dispatch is currently in an implementation phase.
MINIMUM EDUCATION AND
EXPERIENCE:
High School graduate and 1 to 2 years work in emergency communications or other
emergency services agency; or any equivalent combination of training and
experience that provides the required skills, knowledge and abilities.
Applicants with Associate Degree or higher (in Communications, business or
related field) will be given preference.
SPECIAL REQUIREMENTS:
Must be able to become DCI and EMD certified within one year of hire and
complete the Sheriff’s Standards course when available. Valid NC drivers
license. Must be able to type at least 30 wpm.
APPLY:
Applications may be submitted to the Rockingham County Emergency Services Office
Attn: Applications at PO Box 335 Wentworth, NC 27375 or by fax to 336-634-3008
or at any Employment Security Commission office. Applications may be downloaded
at
http://www.co.rockingham.nc.us/pp/EmpApp.htm.
Applications are accepted continuously and are discarded after each assessment
center.
Contact:
Susan Hall, Telecommunications Manager
Rockingham County Emergency Services
336-634-3009
shall@co.rockingham.nc.us
Telecommunicator I
Beginning salary $27,009
General Description: Operates enhanced 911 system in receiving
calls from public for law enforcement response and assistance, both emergency
and non-emergency in nature. Dispatch of calls and tracking of officer
activities using computer assisted dispatch. Must exercise independent judgement,
gather facts quickly and effectively in order to determine appropriate response
and must remain calm during emergency situations.
Requirements: High school graduation and one year experience
in emergency services communications or two years experience in a related public
safety field. Equivalent combination of education and experience may be
considered. SPECIAL REQUIREMENTS: Must obtain Division of Criminal Investigation
certification and Basic Telecommunicator Certification
If interested contact:
Forsyth County Sheriifs Office Human Resources
P.O. Box 21089,Winston Salem, NC 27120
336-748-4100
Sgt. Barron Church
Communications Supervisor
Forsyth County Sheriff's Office
Winston Salem,NC
336-748-4100 ext 3442
TITLE: 9-1-1 TELECOMMUNICATOR (OPEN HIRING)
LOCATION: Gaston County Police Department (Communications Center) 615 N.
Highland Street, Gastonia, NC 28052
PAY SCALE: $ 11.56 per hour (Hiring Rate and while in training) $ 12.34
-$19.19 per hour (After completion of 6 month's probationary period)
EMPLOYMENT STATUS: Full Time (Non-Exempt - Eligible for overtime)
ESSENTIAL DUTIES: (The duties listed below are not all of the duties that may
be assigned but are those that are considered as essential for an employee to
perform.)
* Receives and evaluates calls from the public for emergency services;
dispatches emergency County police and County emergency medical service
personnel; dispatches designated municipal and volunteer fire/rescue personnel
as well as certain local government law enforcement personnel.
* Utilizes radios, telephones, alarm systems, pagers, recording devices and
computer terminals in the receipt, entry, and transmission of information;
operates National Crime Information Center (NCIC) & Crime Information Network
terminals to makes inquiries and enter data.
* Completes various forms and reports as required concerning shift operations
or in the handling of calls received or dispatched.
MINIMUM QUALIFICATIONS:
Graduation from an accredited high school or GED equivalency AND a minimum of
3 years recent full time work experience involving responsible public contact
with a least one year of experience in fields such as emergency call receipt,
dispatching or in the use of computerized data entry devices. Graduation from an
accredited 4-year college or university may be accepted in lieu of specific work
experience. An Associates' Degree and one year of work experience may also be
considered. Minimum age of 21. All applicants must take and pass a typing test
of 25 words per minute and a work-related general abilities computer test
administered prior to completing the formal application. Must possess sufficient
visual acuity and color perception to read and interpret multiple computer
monitor displays. Must demonstrate good aural (hearing) and reading
comprehension skills. Must be able to become and remain certified: 1) by the NC
Dept. of Crime Information, 2) a Medical Priority Emergency Medical Dispatcher,
3) NC Sheriff's Standards Commission and 4) CPR certified through the American
Red Cross. Must be able to work 12 hour rotating shift schedules, including
nights, weekends, and holidays. Personnel are subject to ordered overtime and
standby scheduling. Candidates are subject to a 12 month probationary period.
The candidate selected must undergo and pass a drug screening test prior to
employment. ANNOUNCEMENT DATE: April 10, 2006. CLOSING DATE: Open Until Filled
