2008 NC NENA/APCO
ANNUAL CONFERENCE
“CALL FOR PAPERS”

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The North Carolina Chapters of NENA and APCO are proud to host the 2008 NC NENA/APCO Annual Conference September 7 – 11, 2008. This conference is an educational and networking event for all public safety communications professionals. This Call for Papers invites NENA or APCO members, industry associates, business professionals and educators to submit a written presentation for development into an education program or workshop at the 2008 conference.

Presentations Desired
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For the 2008 NC NENA/APCO conference there will be three (3) educational tracks: General Education, Telecommunicator, and Management/Supervision. Presentations should be focused towards one of these educational tracks. Presentations desired:

Telecommunicator/Front-line Operations: Best practices, specific call processes, stress management, incident dispatching, tactical dispatching, ADA/TTY, lessons learned, NIMS/ICS, customer service, motivational, legal liability, natural/manmade disasters, terrorism, gang violence, EMD techniques, cultural diversity, communications training officer

General Education: Lessons learned from significant event or project, regional or statewide projects, emerging issues; NENA/APCO current events; Computer Aided Dispatch, radio systems, telephone systems, recording systems, telematics, GIS and 911, VoIP, network security, NG911, public safety networks

Management/Supervision: Supervisory techniques, SOP’s, motivational techniques, developing leadership, teamwork, morale building, scheduling, lessons learned, training program management, quality assurance, evaluating and discussing performance, human resource issues, liability, media and public relations, disaster planning, funding and grants, legislative/regulatory issues

Submission Requirements
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The entry should include:
Target audience and general topic
Biography of the presenter – please include overview of speaking/training experience
Information about proposed co-presenters or panel members, if applicable
Suggested course title
Brief description of course content in 100 words or less
Presentation format (classroom-style, panel discussion, or roundtable discussion)
Date and place where program was last presented and any date and place you intend to present prior to the conference
All submissions must be submitted through email address: NCAPCONENA2008@archivebit.net

Evaluation Criteria
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Proposed program topics will be evaluated based on the quality, timeliness, relevance, practicality and focus of the topic. Historical data from surveys and evaluation of previous events will be used to analyze potential attendee interest in the topics proposed, as well as the speaker’s ability to provide a high-quality session.

Presenter Guidelines
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Presenters are responsible for all travel related expenses, e.g., airline fees. Each presenter will have the choice of either one conference registration waived or one night’s stay at Sea Trails Resort. The one night’s stay will be for the one night before the scheduled day of presentation.

All audio visual needs will need to be submitted in advance. Any audio visual needs not submitted prior to conference, the presenter will incur the cost.


ALL SUBMISSIONS MUST BE EMAILED:
NCAPCONENA2008@archivebit.net

SUBMISSION DEADLINE IS FRIDAY, MARCH 14, 2008

Questions
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Angie Schulz, ENP
Raleigh-Wake ECC
919-773-4074
Angie.schulz@ci.raleigh.nc.us

Kevin Medlin
Orange County 911
919 968-2050 ext 239
k.medlin@co.orange.nc.us

Sandra Everett, ENP
Fayetteville 911
910-433-1916
severett@ci.fay.nc.us