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Town of Apex - Telecommunicator

posted May 5, 2015, 10:35 AM by Grayson Gusa   [ updated May 5, 2015, 10:36 AM ]
Salary:  $16.41-25.77 Hourly / $34,143.80-53,601.60 Annually
Opening Date:  04/27/2015
Closing Date:  05/17/2015 11:59pm

Description:
Performs communications and various tasks for the police and fire department functions in the community. Starting salary depends on qualifications. Typical hiring range for this position is ($34,133-$37,627) full range to $53,602.

Typical Tasks:
An employee in this class receives incoming routine and emergency calls, dispatches and maintains contact with police units; and dispatches calls for fire and mutual aid as required. Operates dispatch equipment, computer terminal connected to the Division of Criminal Information (DCI) and the National Crime Information Center. Work also involves the performance of detailed record keeping, monitoring public and private alarms, typing and filing of police incidents and filing of related documents.. Work requires frequent public contact requiring tact, firmness, decisiveness and the ability to obtain necessary information from people who are under extreme stress and choose appropriate courses of action. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from sworn personnel. Work is normally performed under the supervision of the Telecommunications Supervisor and is evaluated through observation, monitoring of radio communication, discussion and review of reports.

See the attachment below for additional information.
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Grayson Gusa,
May 5, 2015, 10:36 AM