President's Welcome

From the desk of NC APCO President Melanie Neal:
It is an honor and privilege to represent all of our North Carolina Chapter members as your President for 2017-2018.  On behalf of your North Carolina Chapter Executive Board, THANK YOU for what you do for our industry day in and day out. 

I first became a North Carolina APCO member in 2001.  I have been an active member since.  I have attended almost every conference since that time and have attended many APCO classes over the years.  APCO training is some of the best in the industry and I encourage each of you to take advantage of any training opportunities, whether classroom or webinars, that is offered throughout the year. 

As NC APCO members, I encourage you to GET INVOLVED.  Please attend the bi-monthly chapter meetings!  We share a great deal of information during these meetings and would appreciate your attendance.  The Telecommunicator Symposium is April 9th- 11th, 2018 in Greensboro so please plan on attending this great three days of training!

NC APCO will continue to maintain our lobbyist, our 9-1-1 Board representative and our Executive Council Representative, all of which keep us informed about current  industry changes or legislative issues that affect us.  Our chapter will continue to support the 9-1-1 Goes to Washington event with our NENA chapter to keep our membership informed.   

My commitment to you as your President is this:  I will be doing a great deal of outreach during my tenure and making an effort to meet more of our chapter members.  That may come as a phone call, an email, or a personal visit so be on the lookout!!   If you would prefer a personal visit, please don’t hesitate to ask and I will try to arrange it. 

In closing, our chapter receives a great deal of support from our vendors.  Please show them your support and let them know how much we appreciate their dedication to our profession!  As an Executive Board, we are always here for our members so please reach out to any of us if we can be of assistance.  Our contact information is located at   


Melanie A Neal
North Carolina APCO