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Welcome to the official website of the North Carolina Chapter of the Association of Public-Safety Communications Officials. As a leading advocate for public safety communications professionals across the state, we are dedicated to fostering excellence, innovation, and collaboration in emergency communications.

The North Carolina Chapter of APCO is excited to announce that a premier online experience is on the horizon. We are currently transitioning to a modern platform designed to foster deeper networking, streamlined communication, and enhanced resources for our public safety communications community.
What to Expect:
While we finalize the build of our new digital home, updates to our current site may be limited. We appreciate your patience during this transition and encourage you to check back often for the official launch.
Stay tuned—the future of NC APCO’s online presence is almost here!

The Region D Regional Ambassador seat is now vacant. In accordance with Section 6.5(b) of our Chapter Bylaws, President Samantha Dutch will appoint a replacement with the concurrence of the Executive Committee. We are seeking letters of interest from members who work or reside in Region D who would like to be considered for that appointment.
For those who may not be familiar with the role, the Regional Ambassador serves as the liaison between the Board of Officers and the public safety communications professionals within their region. That responsibility includes advocating for the needs, challenges, and priorities of the agencies in your area, gathering feedback and concerns from your fellow professionals and bringing that information back to the Board for consideration, collaborating with your NENA Regional Representative counterpart, and actively participating in Board and Chapter meetings to ensure that your region is represented at the table. You would also be expected to provide regular reports to the membership at our bi-monthly Chapter Meetings on activities, challenges, and developments within the region. Per our Regional Ambassadors Policy, candidates must work or reside within Region D to be eligible.
Region D includes the following counties: Alamance, Caswell, Chatham, Davidson, Davie, Forsyth, Guilford, Lee, Montgomery, Moore, Randolph, Rockingham, Stokes, Surry, and Yadkin.
The NC APCO Board Retreat is scheduled for June 3rd in Raleigh. It is important to us that whoever is appointed to this position has the opportunity to attend and be there with the rest of the board as we prepare for the upcoming year. With that in mind, we are working on an accelerated timeline to ensure the newly appointed Ambassador has enough time to make travel and lodging arrangements.
Anyone interested in this opportunity should submit a letter of interest to 2nd Vice President Kyle Thaggard by no later than May 18, 2026 at 11:59 PM.
Being a member of the North Carolina Chapter of the Association of Public-Safety Communications Officials should be part of your professional development. Membership will provide you with training opportunities, access to publications, and advocacy at the state and national level on topics important to the public safety communication professional. You will establish professional contacts and make friendships that will last a lifetime.
APCO offers individual and group memberships for public safety practitioners and for companies that provide products and services to public safety communications agencies.
North Carolina APCO is a member driven association of communications professionals that provides leadership and opportunities; influences public safety communications decisions for government and industry; promotes professional development; and fosters the development and use of technology for the benefit of the public and responders.
APCO provides a plethora of training opportunities, including certification courses for Communications Training Officer (CTO) and Communications Center Supervisors. Training topics vary and the most up-to-date training schedule can be found on our Training Page.
North Carolina APCO also conducts the Telecommunicator Training Symposium and the NC Public Safety Communications Conference on an annual basis.

MAY 7, 2025 - During the 2025 NC Public Safety Communications Conference, Chad Deese, Director of Robeson County Emergency Communications, was sworn in as the 65th Chapter President of North Carolina APCO. In his remarks, Deese shared that his goal for the coming term is that no communications center would be left behind.
Joining North Carolina APCO will connect you to a larger community that understands your needs as a public-safety communications professional. From industry leading education to national advocacy, APCO provides the support you need to enhance your career at all levels!
The North Carolina 911 Board has produced a public service announcement that will soon be seen across the state to help promote the career field of public safety telecommunicators.





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